In accordance with Article 10 of Law 34/2002, of 11 July, of information society services and electronic commerce, the user is informed that the owner of this website is Giovanni Dardano, NIE X9245669Z, Telephone ( +34) 634015903, e-mail: [email protected]. The website www.tenerifethingstodo.com is hosted by:

Name: Aosazo

Company name: Aosazo Hosting SL

NIF / CIF: B52313619

Direction: C / Acebuche 3, 38660 Adeje, Tenerife

Email: [email protected]


The purpose of this Agreement is to regulate the Terms and Conditions applicable to the booking service through the website www.tenerifethingstodo.com (also referred to as the “Platform”), which belongs to TENERIFE THINGS TO DO, a company dedicated to the organization of excursions and activities in Tenerife.


The user can access this website and the contents and services it hosts only if he is of age and has sufficient legal capacity: if he is a minor he must have the consent of his legal representative or in his absence, he must immediately leave this site. The user is authorized to access the contents of the website whenever he undertakes strictly to a correct use in accordance with these terms, in particular the intellectual and industrial property rights granted by law which are taken in detail in the corresponding section of this articulated and for which it is expressly forbidden to use them in a fraudulent form, for illicit or commercial purposes, without the express written authorization of the owner. TENERIFE THINGS TO DO reserves the right to prevent access to its website and its contents, at any time and without notice, to users who violate these conditions. TENERIFE THINGS TO DO reserves the right to delete or suspend the information on www.tenerifethingstodo.com in whole or in part, to modify the structure and content of this website without notice and to limit or deny access to such information. . TENERIFE THINGS TO DO reserves the right to modify, in accordance with the laws in force, these terms and conditions, the privacy policy and the cookie policy unilaterally and without notice, with the sole obligation to inform the user of the changes made through our website https://www.tenerifethingstodo.com.


TENERIFE THINGS TO DO reserves all intellectual and industrial property rights derived from this website, asking for the express written authorization of TENERIFE THINGS TO DO for any exercise and use of the same. This reservation of rights concerns both the content that can be included and distributed through this website in any format, and the code, design and navigation structure of the website. Unless otherwise stated, TENERIFE THINGS TO DO and / or its licensors own the intellectual property rights for all material on TENERIFE THINGS TO DO. All intellectual property rights are reserved. You may view and / or print pages from https://www.tenerifethingstodo.com for your personal use subject to the restrictions set forth in these terms and conditions. He must not:

republish material from https://www.tenerifethingstodo.com;

sell, rent or sub-license material from https://www.tenerifethingstodo.com;

reproduce, duplicate or copy material from https://www.tenerifethingstodo.com;

redistribute the content of https://www.tenerifethingstodo.com (unless the content was specifically created for redistribution);

disseminate content that is criminal, violent, pornographic, racist, xenophobic, offensive, defending terrorism or, in general, contrary to law or public order;

introduce computer viruses into the network or perform actions that may alter, ruin, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of TENERIFE THINGS TO DO or third parties, as well as hinder the access of other users to the website and its services;

groped to access restricted areas of TENERIFE THINGS TO DO or third-party computer systems and, where appropriate, extract information;

impersonate the identity of another user, public administrations or a third party;

collect data for advertising purposes and send advertising of any kind and communications for sale or other commercial purposes without prior request or consent.


Without prior approval and express written authorization, it is not possible to create iframes around our web pages or use other techniques that in any way alter the visual presentation or appearance of our website.


All prices published on our website include IGIC (Impuesto General Indirecto Canario). Products must be paid for using a Debit / Credit Card or PayPal account. Our system is totally confidential and secure and the data provided by users cannot be viewed by third parties. TENERIFE THINGS TO DO does not save data in relation to payments made by its users. The information provided will be sent directly to the bank’s payment gateway. If you need to cancel a booked excursion or request a refund, you must do so by sending an e-mail to [email protected] or by calling +34 634015903 with the reservation number, name and date of the excursion. Cancellations and refunds will be governed according to the following cancellation policy. If you cancel your booking:

Up to 24 hours before starting the booked excursion (Tenerife time), you will be refunded 100% of the amount paid.

These conditions will also apply to cases of renunciation or non-submission. The corresponding refund will be made within a maximum of 5 working days from the cancellation of the excursion with the same payment method with which you made the booking and you will be notified by e-mail, WhatsApp message or direct phone call. Once the order has been placed, refunds made by Debit / Credit Card may take from 5 to 7 working days to appear on the bank account and 30 days in the case of some foreign cards.


Due to the unpredictability of nature, whale and dolphin sightings cannot be guaranteed. In the unfortunate event that no sightings occur during your tour, you will be offered a voucher on the next available. Voucher can not be transferible. There are no cash refunds.


To book the excursions offered by TENERIFE THINGS TO DO, it is necessary to follow the procedure established on the platform. In particular, it is necessary to select the excursion of interest, the time, the number of participants, etc. and fill out the online booking form with the personal data requested. It is important to review the information provided and correct any errors before confirming your booking, as once you click on the confirmation button you will not be able to change your details.

Before proceeding with the booking and payment of an excursion (only and exclusively for reservations made 48h before the start date of the excursion) on the TENERIFE THINGS TO DO website, it is essential that you contact by direct telephone call or by WhatsApp message +34 634015903, in order to check the actual availability of the excursion in question. This indication is communicated on the website on the page of each individual product. If the user pays for an excursion without having checked its availability as indicated, TENERIFE THINGS TO DO reserves the right to cancel the reservation if it is impossible to organize the selected activity on the selected date and time. If this were the case, the Tenerife Things To Do staff will in any case contact the user to propose an alternative date and time; if it is not possible for the user to carry out the excursion in question on a date and time other than those selected, TENERIFE THINGS TO DO will proceed with a full refund of the amount paid. During the payment process on the website, you are indicating that you have read and accepted the TENERIFE THINGS TO DO Terms and Conditions. It is advisable to take particular account of the cancellation policy before making a reservation. Once the reservation has been paid, it will be processed by TENERIFE THINGS TO DO; depending on the excursion booked, you can receive the electronic ticket immediately or within a maximum period of 24 hours, by e-mail or WhatsApp message.


In the event that any provision or part thereof of this notice is declared void, such circumstance will not affect the validity of the rest.


All the companies with which TENERIFE THINGS TO DO works are covered by a Civil Liability insurance policy.